What is Common Census?
We develop technology solutions for insurance carriers, brokers, agents, enrollment companies, Human Resources, and TPA’s to administer and enroll insurance and financial services. The Common Census Benefit Operating System® is the key to a seamless enrollment with secure benefits administration.
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Common Benefits
An online platform for self-enrollment, enroller-assisted enrollment, and benefits administration.Learn about Online Enrollment
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ND Enroller
Offline enrollment software for one-on-one interview style offline enrollment conducted in the field.Learn about ND Enroller
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Home Office Portal
An online portal where carriers can manage benefit setup, export data, and more.
Who we work with
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Producers
Agents, brokers, and enrollment firms can administer and enroll benefits for all clients in their portfolios.
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Carriers
Some of the largest insurance carriers in the nation use Common Census to market and sell their voluntary products.
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Employers
Administer and enroll benefits, handle life events and open enrollments, and maintain a positive relationship around benefits for HR and the employee with our Benefits Operating System.
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TPA’s
Administer cases with an unlimited number of locations, divisions, and classes making it easier to have multiple parties collaborate to administer, enroll, and export data while you maintain complete control.
We’re Flexible
Our solutions are used on cases ranging in size from 10-250,000 employees or association members.
Services
Common Benefits can be used for year-round benefit administration or a simple open enrollment for cases of any size.
Standard services include
- A solution to enroll core benefits, voluntary benefits, and administrative programs
- Built in benefit eligibility functions
- Easy and comprehensive reporting
- Electronic forms, payroll deduction export, and excel exports
- Dynamic benefit statements
Open Enrollment
- Handle Open Enrollment for up to 60 calendar days
- Provide spreadsheet enrollment files to any carrier
- Direct exports to our collaborating carrier portfolio
Year-Round Enrollment
- Open Enrollment and New Hires (excluding life events)
- Provide spreadsheet enrollment files to any carrier
- Direct exports to our collaborating carrier portfolio
- Add new hires at will or Common Census can import new hires for a fee
Enrollment + Benefit Administration
- Handle Open Enrollment and New Hires
- Full oversight with one-click approval for employee changes
- Connect data to benefit carriers, and service providers via EDI
- Direct exports to our collaborating carrier portfolio
- Add new hires at will or Common Census can import new hires for a fee
Get the right fit
Our team can help you decide which services will work best
for your next enrollment.
Service Types
Open Enrollment
Exports can be sent in an Excel or CSV file. These are provided as a one-time export when open enrollment is complete, and then the case and information is made inactive.
Year-Round Enrollment
Excel Exports are used and can be created on a schedule so that your team can periodically send them to carriers. The archive function can be used in conjunction with these Excel Exports.
Enrollment + Benefit Administration
EDI (Electronic Data Interchange) is the most common transmission method for benefits administration cases. Data is transmitted to the insurance provider on a predetermined schedule and in one of the following formats: 834-4010, 834-5010, and fixed width. EDI adds convenience and security to the data transfer process.
Excel Exports can be used for benefits administration cases as well.
Collaborating Carriers
Common Census has formal relationships with many major insurance carriers. They build their benefits to enroll natively in the Common Census Benefits Operating System.
When you enroll any number of Collaborating Carrier products, their benefits enroll for FREE. Plus, setup is easy since the products were designed for our system from day one.
Common Census is also able to build benefits in additional to those in our collaborating carrier portfolio. Contact sales@commoncensus.com to learn how.
ZeroPEPM Carriers & Vendors
ZeroPEPM is a new pricing model for year round benefits administration. Eligible cases may use the system with no ongoing cost provided the case maintains qualifying status.
How to qualify your case
- New or existing cases are eligible
- Enroll one or more ZeroPEPM products not previously enrolled
- Achieving 30% participation* in a ZeroPEPM product entitles the user to 24 months** of use @ZeroPEPM
- If 30% participation* is not achieved in a ZeroPEPM product, but at least 80% of the employee population reviews the product***, the case is qualified for 12 months** of ZeroPEPM.
- No minimum case size
- No production requirements****
* Percentage of employees participating is calculated based on the number of employees enrolled in the ZeroPEPM product
divided by the number of employees on the case.
** Months of ZeroPEPM are calculated based on the first policy effective date on the case.
*** Percentage of employees reviewing the product is calculated based on the total number of employees enrolled or waived via an employee/enroller interview or takeover import; an administrator may not waive the coverage.
**** Carriers may impose production requirements.
ZeroPEPM rules may change without notice. Contracts previously signed will be governed by the ZeroPEPM rules in the signed contract. On the anniversary of any contract (annual or monthly), the rules published at the website will govern future
ZeroPEPM agreements.
Enroll any benefit & connect providers
Collaborating carrier products enroll for free but there is a set up and potential maintenance cost to enroll a core benefit or other non-collaborating carrier product. Eliminate the set up cost by building your own cases. Learn more.
| Enroll Benefits | Connect to Services |
|---|---|
| Medical | Payroll systems |
| Voluntary | COBRA providers |
| Dental & Vision | TPA’s |
| Ancillary Benefits | ACA Compliance |
| Administrative Programs including: FSA and HSA deferral plans |
|
| Retirement Plans including: 401k, 403b, &457b |
Enrollment Methods
Use any combination of enrollment methods to enroll a case.
Online (Enroller Assisted)
Common Benefits® is the secure, web-based system for open enrollment, new hires, benefits administration, and private exchanges.
- Over two dozen reports including a total compensation report and benefit statements
- HR/Administrative oversight
Online (Self-Service)
Common Benefits enables employees to enroll and manage their benefits online.
- Benefit Statements
- Employees must enroll or waive all benefits offered
- 100% HR/Administrative oversight
- English and Spanish Video Coaches
- Decision Support tools suite
- Optional call center or co-browse support
Offline (Enroller Assisted)
ND Enroller® is a secure, laptop-based system for open enrollment and new hires. It does not require an internet connection.
- Rent our laptops or use your own
- Deduction confirmations
- Secure database sync to upload enrollment data
- Includes benefits statements
Call Center Connection (Enroller Assisted)
Choose your call center for your group enrollment.
- Use an online or offline solution, or a combination of both
Pricing & Features
Standard Features |
Open & Year-Round EnrollmentOpen Enrollment | Benefits AdministrationBenefit Admin |
| Electronic enrollment | ||
| Rules-based plan eligibility | ||
| Existing coverage display | ||
| Plan summaries and compliance documents | ||
| PayChecker® tool | ||
| 24+ reports | ||
| Benefit statements | ||
| Employer contribution reports | ||
| Benefit exports (.xls & .csv) | ||
| Ad-hoc reports & custom exports (.xls, .csv, .xml, fixed length) | ||
| Payroll exports via Excel | ||
| Multiple enrollment methods | ||
| Interview confirmation form (enroller-led) | ||
Additional Features |
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| New hire enrollments | ||
| Year-round benefit statements | ||
| Year-round reports | ||
| Record keeping | ||
| EDI (834-5010 & 834-4010) | ||
| One-click approval to process changes | ||
| Coverage record *available on specific benefits | ||
| Administrative exports/EDI (COBRA, FSA, & more) | ||
| Payroll exports via EDI | ||
| ACA compliance exports | ||
Pricing Structure |
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| Collaborating Carrier Portfolio | No setup cost | No setup cost |
| Setup cost (for all other benefits) – Including EDI | $800 per plan | $800 per plan |
| Ongoing Cost – Per Employee Per Month (PEPM) | $0 withZeroPEPM Carriers | $0 withZeroPEPM Carriers |
ZeroPEPM Pricing
Learn about year round benefits administration with no per employee per month fee.
Case Building
Learn to build your own cases on the Common Census Benefits Operating System to reduce your setup costs and increase control.
Attend a free three-day training at our office in Westbrook, ME where you’ll meet the team behind the software and work with members of our Plan Design Services team to build core, ancillary, and administrative benefits that can be used on our enrollment and administration platform.
Our office is located 10 minutes from the Portland International Jetport and 15 minutes from the historic ‘Old Port’ section of Portland.
Benefit setup |
Cost |
| Collaborating Carrier portfolio | $0 setup cost |
| You build any benefit | $0 setup cost |
Ongoing cost (PEPM) |
Cost |
| Qualified ZeroPEPM product | $0 PEPM |
| Any other product | PEPM assessed |
Benefit EDI |
Cost |
| Carrier Setup | $200 per carrier |
| Standard setup | $0 |
Attend a Case Building Training
See how you can reduce costs and increase control by building your own benefits.
Case Process
Introduction
Schedule a product demonstration with a member of our sales team. Your account manager will give you a Case Summary Form to complete to receive a quote from Common Census. Once you sign the quote and contract, work can begin.
Case Setup
A case implementation team member at Common Census will be your point of contact from here. They guide you through the steps from gathering information to delivery of electronic files and if needed, laptops for offline enrollment too.
Upload Information
We provided a secure, HIPAA compliant support site to exchange all case documents and information with all team members (HR, broker, enroller, payroll, etc.).
Case Building
Build your own case or Common Census builds the case and releases to all authorized parties for testing and approval.
Training & Case Deployment
A Common Census team member will provide case training to the enrollment manager before the enrollment is launched.
Post Enrollment Services
Common Census will provide post enrollment data: Excel Exports, Payroll Export, EDI Launch, Enrollment Forms.
Cases with Benefit Administration
Common Census automatically sends enrollment data for our Collaborating Carrier products. You may choose between running an excel export that you or your staff transfer to the carrier, or you can have Common Census create an EDI for effortless communication. New Hires can be added administratively one-by-one by your team at no cost, or via a periodic census imported by Common Census staff for an additional fee.
Frequently Asked Questions
Schedule a Demo
See the solution to benefit enrollment and administration